Drop us a line.
Media Lab is here to answer your questions - email is by far the best method to reach us.
Technical support is provided by email only. Technical support inquiries are answered Monday thru Friday and our forum is in service 24/7. Please, do not attempt to call the sales line with technical questions or leave voice mail messages - the sales line is directed to a completely different locale. See the email support Service Level Agreement terms and conditions.
To Place An Order
Online Store or 1-800-282-5361
Our secure online store is up and running 24 hours a day. It's definitely the quickest and easiest way of placing an order. Alternately, you can call the sales line to speak to a sales agent Monday thru Friday 8AM-5PM MST (GMT -7:00).
If you've lost an unlock code or have any sort of sales question (pricing, availability, volume orders, pre-sales technical questions) this the address to use.
If you are with the press wanting to write an article about one of our products, following up on a press release, needing product photos, etc.