CLMA - Emotional Intelligence: How Behaviors, Thoughts, and Actions Promote Desired Results

Amy Seegmiller Renner, M.S.

CLMA Body of Knowledge Domains: Governance and Organizational Dynamics, Professional Development, Quality and Safety

Emotional Intelligence (EI) is the ability to perceive, control and evaluate emotions. Over the past few years, EI has gained worldwide attention and has been extensively studied. Research has found that EI can have more of an impact in a person’s life than their IQ. This session will explore the theory and applications of EI while highlighting how EI can be nurtured and applied to our personal and professional lives. In addition, we will examine the positive impact EI can have on the work setting.

Continuing Education Credits

Objectives

  • Discuss the theory of emotional intelligence
  • Investigate the building blocks of emotional intelligence
  • Apply emotional intelligence to their personal and professional lives

Course Outline

  • Emotional Intelligence Video
      • Emotional Intelligence Video
  • Emotional Intelligence: How Behaviors, Thoughts, and Actions Promote Desired Results
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