Lucia Berte, MA, MT (ASCP) SBB, DLM, President, Laboratories Made Better!
Edna Parker, MA, MT (ASCP), VP of Laboratory Quality, LabCorp
CLMA Body of Knowledge Domains: Human Resources, Professional Development, Quality and Safety
Laboratory administrators, from young LAB "wannabes" to veterans, will benefit from this overview of the 10th CLMA Body of Knowledge competency domain: Quality Management for Patient Safety. Beyond QC and QA, laboratory administrators not only need to comprehend this domain's five main elements, but need to fully implement them in an integrated systematic way.
This program will explain the hierarchy of quality elements in this domain and the respective locations on the hierarchy of common and emerging quality practices, such as Lean projects and quality cost analysis. This program will also emphasize the hierarchical relationships and key objective evidence that prove an administrator's mastery of this competency.