CAP Pro Course - Laboratory Management - Assessing Competency in the Clinical Laboratory

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Author: Sheryl A. Whitlock, MA.Ed, MT(ASCP)BB
Reviewer: Alexandru Casapu, MBA, MLS(ASCP)CM, PBTCM

Continuing Education Credits

Objectives

  • Identify elements of a competency assessment program for laboratory personnel.
  • Describe and explain the competency assessment cycle.
  • List and discuss CLIA requirements for competency assessment.
  • Discuss competency assessment verification methods.

Course Outline

  • Identify elements of a competency assessment program for laboratory personnel
      • Clinical Laboratory Competency Assessment Program
      • Competency Assessment Plan
      • Competencies That Are Necessary for Clinical Laboratory Professionals
      • The technical supervisor is writing the competency assessment program for a new satellite laboratory. Which of the following documents would be used f...
      • A new compliance director for the laboratory is reviewing the competency assessment program. She is unable to locate the competency records and job re...
      • Laboratory XYZ is located in the United States and performs moderate complexity testing only. According to the CLIA regulations, which personnel are q...
  • Describe and explain the competency assessment cycle
      • Competency Assessment Cycle
      • Determining The Focus of Assessments
      • Competency Assessment Process
      • Identifying a Performance Gap
      • Suggested Strategy for Investigating and Resolution of a Performance Problem
      • Flow Chart: Suggested Strategy for Investigating a Performance Problem
      • Evaluating the Effectiveness of the Competency Assessment Program
      • The laboratory manager is orienting a new immunology assistant supervisor to a competency assessment protocol for the technologists working in the imm...
      • The laboratory is reviewing all competency assessments as a part of the annual quality assessment program. Which of the following would be reflective ...
      • Which of the following would be good sources to consult when developing competency assessment activities for the upcoming annual cycle?
  • List and discuss CLIA requirements for competency assessment
      • CLIA Requirements - Competency Assessment Elements
      • CLIA Competency Assessment: Nonwaived Versus Waived Testing
      • CLIA Regulations and Competency Assessment Responsibilities
      • Timeline for Assessing Competency: Meeting CLIA Requirements
      • A physician's office laboratory has a certificate of compliance and performs point-of-care testing that is comprised of seven waived tests and one mod...
      • A high-complexity laboratory in the local hospital is preparing for an accreditation visit. Which of the following is reflective of a compliant compet...
      • A hospital laboratory that performs high complexity testing hired four technologists to perform patient testing. The technologists began employment on...
      • According to the CLIA regulations for competency assessment, when is it acceptable for peer-testing personnel to perform competency assessments in a m...
  • Discuss competency assessment verification methods.
      • Recording Competency Assessment Activities
      • Assessment Tools
      • Incorporation of Routine Activities into the Competency Assessment Program
      • The annual competency assessment for clinical chemistry includes case studies focused on resolution of discrepancies encountered in patient results. W...
      • Department supervisors, who are all qualified to perform as a general supervisor, perform a weekly review of all electronic records in the laboratory ...
      • A variety of tools are appropriate for assessing and documenting competency. Which of the following competency assessment tools would be appropriate f...
      • What aspect of competency could be assessed effectively through the presentation of a case study followed by a written quiz?
      • Which of the following statements is accurate regarding performance of competency assessments?
  • References
      • References

Additional Information

Level of Instruction: Intermediate
Intended Audience: This program is designed as an educational and training tool for MLS, MT, and MLT personnel, medical laboratory science students and interns, pathology residents, and practicing pathologists.
Author Information: Sheryl A. Whitlock, MA.Ed, MT(ASCP)BB is the owner of ARK Laboratory Consulting, LLC and a part time technical consultant for McKesson. Sheryl served as the laboratory coordinator for the Student Health Services Laboratory at the University of Delaware for 15 years. Sheryl received her Master’s degree in Education from Arcadia University. She has more than 35 years of experience in laboratory science to include management, education, and hands-on bench experience. She has written and published textbooks and laboratory manuals as well as having contributed to numerous online and print articles in the field of laboratory medicine.
Reviewer Information: Alexandru Casapu, MBA, MLS(ASCP)CM, PBTCM, has over 20 years of experience as a medical laboratory scientist, section supervisor, and laboratory manager. He is the former Director of Clinical Laboratory Technology Program at Georgia Piedmont Technical College. He is currently a Program Director at MediaLab, Inc. Alex holds BS degrees in Biology and Medical Technology from Clark Atlanta University and an MBA from the University of Georgia.

This course is part of the CAP Competency Assessment Hub.

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