Diversity in the Healthcare Workplace

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Leah Coppolino, MPH, MLS(ASCP)
Reviewer: Judi Bennett MT, BSM

This course is intended for employees to learn about the different types of diversity and how, together, they impact the healthcare workplace. The benefits of diversity are vast and impact many aspects of a healthcare facility’s success. Definitions of diversity categories are outlined along with discussion covering prejudice, stereotyping, the importance of inclusion, as well as diversity benefits and challenges. Suggestions for diversity plan management and execution are also included. This course includes both ungraded practice questions and a graded assessment upon completion.

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Objectives

Define workplace diversity and how it is manifested in the healthcare marketplace.
List and describe the primary and secondary dimensions of workplace diversity.
Develop an awareness and appreciation of employee diversity within the healthcare workplace.
Outline various workplace diversity benefits for both employees and healthcare facilities.

Course Outline

Introduction

Introduction to Workplace Diversity
Defining Diversity
Importance of Diversity
Stereotypes and Diversity
True or False: Diversity practices involve just the employee recruitment process within a healthcare organization.
Which of the following are barriers to successful diversity practices?

Types of Diversity

Dimensions of Diversity
Gender Diversity
Age Diversity
Racial, Cultural, and Ethnic Heritage Diversity
Physical and Mental Abilities/Disabilities
Sexual Orientation / Gender Identity Diversity
Other Types of Diversity
True or False: Gender is a secondary dimension of diversity.
What percentage of the workforce is currently comprised of women?
In the healthcare setting, the group of employees aged 65 year and older is expected to:

Challenges to Diversity

Fear of Those Who are Different
Ignoring the Importance of Diversity Doesn't Work

Managing Workplace Diversity

For Employers

Assessing Workplace Diversity
Developing Workplace Diversity Plans

For Employees

Diversity Tips for Employees
Diversity Tips for Employees (continued)

Conclusion

Benefits of Workplace Diversity in Healthcare Settings

References

References

Additional Information

Level of instruction: Basic

Intended audience: All healthcare personnel.

Author information: Leah Coppolino, MPH, MLS(ASCP) is a Program Director for MediaLab Inc. Previously, Leah was the Director of Education and Outreach as well as the Medical Laboratory Science Program Director at St. Christopher’s Hospital for Children in Philadelphia, Pennsylvania. She holds a Masters in Public Health from Thomas Jefferson University.

Reviewer information: Judi Bennett MT, BSM is currently a Program Director for MediaLab, Inc. in Lawrenceville, GA. She has over 30 years of medical laboratory experience in an acute care hospital setting as a laboratory manager, senior clinical applications specialist, point-of-care coordinator, microbiology supervisor, and generalist technologist. Judi has been a speaker at various conferences and has been published in CLMA magazine.

Course description: An educational outline of the importance of diversity in the healthcare workplace.

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This course is part of:

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