Ethics and Code of Conduct in Healthcare (Online Course)

(based on 823 customer ratings)

Barbara Cebulski

In the healthcare environment, upholding the mission to care for patients while maintaining high ethical standards and abiding codes of conduct is paramount. This course is designed to guide healthcare employees on the importance of ethics and code of conduct by outlining privacy and patient health information regulations, conflict of interest, professional competence, effective communication, and more. Real-world scenarios are presented for employee response training which allows for maximum comprehension of the rules and guidelines that employees must follow. This course includes both ungraded practice questions and an assessment exam upon completion.

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  • Define "ethics" and list issues where health care workers will need to make ethical decisions.
  • Identify the qualities of ethical conduct in the health care environment.
  • Discuss patient privacy and confidentiality of protected health information.
  • Define "conflict of interest" and list examples.
  • Discuss professional behaviors.
  • Explain the intent and mechanism of a whistleblower policy.

Customer Ratings

(based on 823 customer ratings)

Course Outline

  • Ethical issues in Health Care
      • Definition of Ethics
      • Ethical Issues In Healthcare
      • Allocation of Resources
      • Privacy and Confidentiality of Patient Information
      • Protected Health Information (PHI) and HIPAA Privacy Rule
      • De-identification of Patient Information
      • Conflict of Interest
      • Scenario OneYour department supervisor has informed you that the budget for your department supplies has been frozen and is encouraging everyone to li...
      • Scenario TwoYou work in the emergency department (ED) of the local hospital. A woman from your neighborhood is brought by ambulance to the ED. That ni...
      • Scenario ThreeYou are the Manager of Diagnostic Imaging at a hospital that is part of a healthcare system. You have been asked to present on the topic...
  • Code of Conduct
      • Code of Conduct
      • Policies and Procedures
      • Professional Competence
      • Communication
      • Responding to Occurrences and Documentation of Corrective Actions
      • Scenario FourA new piece of equipment has been introduced into your department. The equipment will be used in the patient care environment. What are y...
      • Scenario FiveYou work as a phlebotomist in an outpatient clinic. Several employees have called in sick today, leaving you and one of your colleagues w...
  • Professional Behaviors
      • Professional Characteristics and Behaviors
      • Report Reckless or Unethical Behavior
      • Whistleblower Policy
      • Scenario SixYou have been working as a night-shift nurse in the local hospital for three weeks. A patient call button has been pressed just as your co...
      • Scenario SevenYou work in patient scheduling. One of the quality initiatives for your department is improvement in wait time from request for appointm...
  • References
      • References

Additional Information

Target audience: This course is intended for all healthcare professionals who, directly or indirectly, impact patient care.   

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