Scenario: The Underperforming Employee

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The page below is a sample from the LabCE course Preventing and Addressing Harassment and Discrimination in the Workplace (Supervisory-version). Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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Scenario: The Underperforming Employee

One of your employees, James, has developed some bad habits. He has been late to work on several occasions, and he’s been checking his phone when he should have been paying attention to his patients. You call him into your office to address these issues. “You just don’t like me. Jordan’s been late more than I have, but you don’t yell at him because he’s black.”
What is your response?