A nurse calls from the floor to state that he does not believe the laboratory report on his patient is accurate. The medical laboratory scientist (MLS) investigates. The findings indicate the wrong result was reported. Which statement best describes a corrective action process applied to this problem?

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A nurse calls from the floor to state that he does not believe the laboratory report on his patient is accurate. The medical laboratory scientist (MLS) investigates. The findings indicate the wrong result was reported.

Which statement best describes a corrective action process applied to this problem?

Please select the single best answer

	A. Correct the report and redistribute to the patient’s chart.
	B. Determine who released the discrepant report and document disciplinary action.
	C. Distribute a memo to the staff to be more careful when reporting.
	D. Gather evidence the MLS found in the investigation and review what happened.