CAP Pro Course - Laboratory Management - Development and Implementation of a Quality Management System

Continuing Education Credits

• P.A.C.E.® Contact Hours: 1 hour(s)
• Florida Board of Clinical Laboratory Science CE Credit Hours -
  Supervision/Administration, Quality Control/Quality Assurance, and Safety: 1 hour(s)

Objectives

• Identify the essential components of a laboratory quality management system.
• Assess preanalytic, analytic, and postanalytic processes through monitoring of quality indicators.
• Incorporate patient safety goals into the quality management system.
• Determine the effectiveness of the quality management system.

Course Outline

• Identify the essential components of a laboratory quality management system.
• The Laboratory Quality Management System (QMS)
• Documents Included in a QMS
• Quality Policy and Quality Manual Components
• Additional Components of the QMS
• QMS: Ensuring a Competent Staff
• Continual Improvement (CI) Requires Teamwork
• Summary of QMS Processes and Controls
• A QMS may include which of the following document types?
• A QMS consists of many elements, but which is considered essential?
• Which of the following job titles represents an important role in the continuous improvement (CI) aspect and administration of the QMS?
• Which of the following would not be a task of a newly-appointed quality manager responsible for the laboratory's QMS?
• As a laboratory supervisor, you must abide by the Clinical Laboratory Improvement Amendments (CLIA). What is the proper time interval at which you mus...
• Assess preanalytical, analytical, and postanalytical processes through monitoring of quality indicators.
• Defining Quality Indicators
• Key Indicators of Quality
• Key Indicators of Quality, continued
• Periodic Review of the QMS
• Which of the following is an essential element of a QMS that deals with process improvement?
• Review the accompanying graph. What is true concerning this key indicator?
• Which of the following is an example of a key indicator of laboratory quality recommended by the College of American Pathologists?
• Incorporate patient safety goals into the quality management system.
• Patient Safety
• Monitoring Patient Safety In the Laboratory's Path of Workflow
• Patient Safety: Reducing Harmful Delays
• Which of the following is an error that can occur during the postanalytical phase of testing?
• Which of the following is an accurate definition of a sentinel event?
• Determine the effectiveness of the quality management system.
• Evaluation of the Quality Management System (QMS)
• Corrective Action and Preventive Action (CAPA)
• Which of the following is true with regard to the difference between a corrective action and a preventive action?
• Which of the following must be included in a QMS?
• Which of the following will not assess accountability and quality of a laboratory system?
• References
• References

Additional Information