Level of instruction: Introductory
Intended Audience: This is an introductory-level management course for medical laboratory scientists, medical technologists, and technicians. This course is also appropriate for medical laboratory science students and pathology residents.
Author information: Suzanne H. Butch, MA, MLS(ASCP)CM, SBB, DLM is currently working on special projects for the Department of Pathology at Michigan Medicine in Ann Arbor, Michigan. She formerly worked in Quality Assurance in the Department of Pathology and as the Administrative Manager for Healthcare, Blood Bank & Transfusion Service at the University of Michigan Hospitals and Health Centers in Ann Arbor, Michigan. She holds a Bachelors in Medical Technology from the University of Michigan, a Masters Degree in Management and Supervision from Central Michigan University, and Certifications as a Specialist in Blood Bank, as a Quality Audit, and as a Diplomate in Laboratory Medicine.
Reviewer information: Andrea Arlen, MLS(ASCP)CM, is currently the Quality Assurance Coordinator and Senior Clinical Technologist in the Molecular Diagnostics department at Michigan Medicine in Ann Arbor, Michigan. She holds a Bachelor of Science in Clinical Laboratory Science from Wayne State University in Detroit, MI. Andrea also holds certifications in both LEAN Healthcare from the University of Michigan, Ann Arbor, MI and Molecular Laboratory Diagnostics from Michigan State University, East Lancing, MI.
Reviewer information: Shoolah Escott, MS, MT(ASCP), currently works as a biosafety and biosecurity consultant and trainer. She has over 14 years of experience working with the CDC and has experience as a regional coordinator with APHL. Earlier in her career, she was the manager of microbiology at Memorial hospital in the greater Boston area and more recently served as the Biosafety Manager and Alternate Responsible Official for the Massachusetts State Public Health Laboratory.