HOTFIX-75 Corrected functionality to allow Document Control administrators to schedule recurring annual performing employee signoffs for manuals | 8/29/2023 | A bug, introduced with a previous code update, prevented administrators in Document Control from scheduling recurring annual performing employee signoffs for entire manuals. Instead of creating recurring assignments for the selected manual(s), the system created recurring assignments for each individual document in the selected manual(s). This fix restores the functionality on the "Schedule Recurring Annual Document Signoffs for Your Performing Employees" page (Reports & More > Annual & Special Signoffs > Schedule Recurring Annual Document Signoffs for Your Performing Employees), so administrators are now able to schedule recurring annual performing employee signoffs for entire manuals, instead of scheduling individual assignments for documents in those manuals.
You may want to review any scheduled recurring annual performing employee signoffs currently configured for your subscription and, if desired, delete signoff requirements for individual documents and replace them with requirements for manuals.
This update does not affect performing employee signoffs collected for new or updated documents. |
HOTFIX-73 New option to move document approval signature buttons to the bottom of the document on Document Control's "Change Options" page | 5/9/2023 | This option allows users to choose whether document approval and periodic review input boxes and buttons should appear above the document or at the bottom, below the last page of the document.
The available options are:
- Approval buttons must appear at the top, before the first page of the document
- Approval buttons must appear at the bottom, below the last page of the document
Before the update, approval input controls and buttons appear above the first page of documents. They will remain there for all current Document Control subscribers and existing divisions, unless you change the option.
New Document Control divisions and subscribers will default to "Approval buttons must appear at the bottom, below the last page of the document". |
HOTFIX-71 New 'Auto-cancel Periodic Review in Progress if new Revision Approved' option on Document Control's "Change Options" page | 3/31/2023 | This option allows the system to automatically cancel a periodic review in progress when a newer revision of the document is approved.
The available options are:
- Do NOT auto-cancel periodic review in progress if a newer revision of the same document is approved
- Auto-cancel periodic review in progress if a newer revision of the same document is approved
By default, this is set to " Do NOT auto-cancel periodic review in progress if a newer revision of the same document is approved", but users can change it so that in progress periodic review processes are being automatically canceled when new document versions get approved. |
HOTFIX-70 New "Backup uploaded to FTP" email notification | 3/9/2023 | Added a new email notification that will be sent to users responsible for downloading backups, when their backups are fully uploaded to the FTP server.
Going forward, the users responsible for downloading backups at organizations with FTP integration with MediaLab, will not be sent the "backup ready to download" email notifications anymore, when their backups are fully processed, if those backups are being uploaded to FTP. Instead, they will get the new "backup uploaded to FTP" email notification once the backup file was either uploaded to the customer's FTP server or copied to the customer's dedicated folder on our FTP server.
If the users want to download their backups from MediaLab, they will need to navigate to each product's "backups" page in MediaLab, and download them from there, since backups uploaded to FTP do not show up on their to-do list under "Backups Ready to Download" anymore. |
HOTFIX-69 New "Upload Backups to FTP" option on Document Control's "Change Options" page for accounts with FTP integration with MediaLab. | 3/8/2023 | Added a new option on Document Control's "Change Options" page to allow users to specify which Document Control backups to be uploaded to FTP.
By default, this new option is set to "Upload all Document Control backups (including backups scheduled for specific manuals)", but users can choose to have only full Document Control backups uploaded to FTP, allowing the backups scheduled for specific manuals to be manually downloaded from MediaLab.
For corporate accounts, this option is only available at the corporate site. |
HOTFIX-68 Made the behavior of "Backups Ready to Download" to-do list consistent across all products | 3/8/2023 | For some of the products, the backups ready to download were being removed from your to-do list when other user(s) downloaded them, or if they were being uploaded to FTP (for accounts with FTP integration with MediaLab), while for other products (eg. Document Control, Compass), the backups stayed on your to-do list even if other user(s) responsible for downloading them had already downloaded the same backups, or if they had been uploaded to FTP.
Going forward, the backups ready to download for all products, will be automatically removed from your to-do list if other users download them, or if those backups are being uploaded to FTP.
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HOTFIX-64 New Option: Allow Document Control Site Administrators to Share Documents | 9/29/2022 | Previously, only corporate site administrators could control which manuals are shared between other sites. Users expressed a need for additional delegation of duties to allow regional and divisional site administrators to share documents and manuals among the sites for which they're responsible.
A new option available in Document Control allows non-corporate site administrators to share documents and manuals among other sites that they can access. The option is not activated by default -- if you wish to provide this new ability to your regional and division site administrators, please enable the option.
To enable this option, a corporate site administrator can log in to Document Control, then click on "Settings" > "Customizations" > "Change Options." The new option is the last item on the "Change Options" page, entitled "Share manuals from sites other than corporate."
Once the option has been enabled, a user that is a site administrator for more than one site can navigate to "Edit Manuals & Labels" > "Share Manuals & Labels With Corporate and Divisions." Under "Share Manuals," a site administrator will see other sites for which they have site administrator permissions in the "Share With" box. |
HOTFIX-61 MediaLab Website Access Restored, June 8th 2022 | 6/8/2022 | At approximately 2pm Eastern Time, many MediaLab customers began to report problems with accessing the website. MediaLab determined that this outage was caused by a problem at our hosting provider and outside of our direct control. Other major websites were affected by the same error, including social media platforms and banking websites.
MediaLab reported to our hosting provider that we were among affected customers, and we received assurance that the issue was their top priority.
As of 3pm Eastern Time, the hosting provider corrected the errors, and MediaLab.com and other affected websites are again accessible.
We sincerely apologize for the downtime. If you have further questions, please contact support@medialab.com. |
HOTFIX-60 MediaLab Website Access Restored, June 8th 2022 | 6/8/2022 | At approximately 2pm Eastern Time, many MediaLab customers began to report problems with accessing the website. MediaLab determined that this outage was caused by a problem at our hosting provider and outside of our direct control. Other major websites were affected by the same error, including social media platforms and banking websites.
MediaLab reported to our hosting provider that we were among affected customers, and we received assurance that the issue was their top priority.
As of 3pm Eastern Time, the hosting provider corrected the errors, and MediaLab.com and other affected websites are again accessible.
We sincerely apologize for the downtime. If you have further questions, please contact sales@medialab.com. |
HOTFIX-59 Users with problems using the MediaLab website on Tuesday May 5 2022 | 5/10/2022 | We apologize if you are experiencing problems with the MediaLab website today. We are aware of technical issues within Microsoft Azure that have been impacting us and in turn, some (but not all) users. This is causing the 403 and "request blocked" errors that users may be seeing. We're working to resolve these with Microsoft ASAP. We'll send an update as soon as we can. In the meantime, you can try clearing your browser's cache, trying a different browser, or using incognito mode in your browser. |
